At LOVEPOOL, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a full refund within 14days of the original purchase date.
To be eligible for a refund, the following conditions must be met:
- The product must be returned in its original, unused condition.
- The product must be returned with all original packaging and accessories.
- A proof of purchase, such as an order number or receipt, must be provided.
If the above conditions are met, please contact us at [email protected] to initiate the refund process. We will provide further instructions on how to return the product and process the refund.
Please note that shipping and handling fees are non-refundable. If the return is a result of our error, we will provide a prepaid shipping label for the return.
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.